1. Gift Cards (Vouchers) CANNOT be used online.
2. Gift Cards (Vouchers) will be delivered within 24 to 48 business hours.
3. Currently Machaan Gift Cards (Vouchers) are not valid on Mumbai based restaurants.
4. The holder of the Instant Gift Voucher is deemed to be the beneficiary.
5. Beneficiaries should announce the intent of using the Instant Gift Voucher before consuming the services.
6. Only valid Instant Gift Card (Voucher) at the sole discretion of Speciality Restaurants shall be accepted for redemption.
7. Multiple Instant Gift Cards (Vouchers) can be used against one bill.
8. Partial redemption is allowed but no refund or credit note would be issued against an unused or partially used Instant Gift Cards (Vouchers).
9. Instant Gift Cards (Vouchers) cannot be revalidated once expired.
10. Speciality Restaurants or its affiliates are not responsible on account of the beneficiary sharing the Instant Gift Cards (Vouchers) number and the Voucher getting redeemed on that account.
11. The Brand may ask for a valid Government identity proof at the time of redeeming the Instant Gift Cards (Vouchers).
12. Instant Gift Cards (Vouchers) will be accepted across all outlets mentioned, but Speciality Restaurants at its sole discretion may add or remove an outlet from the list without giving any prior notice.
13. Speciality Restaurants makes full efforts to accept all Instant Gift Cards (Vouchers) but on account of technical / administrative reasons, an outlet may refuse to accept Gift Cards (Vouchers).
14. Speciality Restaurants or any of its partners would not be liable for any form of compensation etc. on account of an outlet not being able to accept Instant Gift Cards (Vouchers). The customer would be liable to settle the bill.
15. If an Instant Gift Card (Voucher) gets blocked on account of technical issues, it would get activated in 72 hours.
16. Any dispute should be referred to the company from where the Instant Gift Voucher has been received, decision of the company shall be final.
17. Gift Cards (Vouchers) validity cannot be extended once expired.